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Legal

Privacy summary

SiteRespond limits access to recovery information and keeps sensitive credentials behind additional controls.
  • 01

    We process account, scan, case and payment information to provide managed diagnosis and recovery.

  • 02

    Scan URLs and findings are stored to operate cases and improve triage.

  • 03

    Access credentials are requested only after payment, encrypted at rest, access-audited and deleted after completion.

  • 04

    Stripe processes payment details; SiteRespond does not store full card numbers.

  • 05

    An assigned specialist receives only the information required to complete the agreed work.

Your information

You may request access, correction or deletion, subject to legal retention needs such as disputes, fraud prevention and accounting. Contact privacy@siterespond.com.