How managed recovery works

1. Scan your website

Start with a free public scan for visible compromise signals, unexpected changes and security concerns. No credentials are required at this stage.

2. Assess and approve

SiteRespond reviews the evidence, confirms the appropriate next step and presents a fixed quotation before any chargeable work begins. If recovery cannot proceed safely, you are told before payment.

3. Recover and verify

An assigned specialist completes the approved work through SiteRespond. Actions are documented, evidence is attached and a post-work verification scan runs before the case closes.

• ·Credentials requested only after payment
• ·Work checked against approved scope
• ·Completion report with before-and-after evidence

Who performs the technical work

SiteRespond coordinates assessment, quotation, specialist work and customer communication. Specialists are fulfilment infrastructure under SiteRespond’s security and confidentiality requirements — not a public marketplace.